Privacy Policy


(last updated 20.09.2018)

hz Soft- und Hardware GmbH (“us”, “we”, or “our”) operates the website and the hz2go mobile application (“hz2go”, the “application”) and respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.



hz is responsible for your personal data. hz refers to hz Soft- und Hardware GmbH. Our contact details can be found in our websites required legal notice



We may collect limited personal data your mobile device makes available to our application when you use it. This log information may include your Internet Protocol address (e.g. IP address), operating system, - version, and - language, the date and time of your use, unique device identifiers, and other diagnostic data.

Some of our services require you to register for an account. We will ask you for some personal information in order to create an account and we will use that information to provide the service.




We will use the personal information you provide only to fulfil the purpose for which we acquired the information. Your data will not be used for other purposes such as direct marketing or to draw conclusions about your person. The legal basis for our data processing is Art. 6 Abs. 1 S. 1 lit. f DSGVO. hz Soft- und Hardware GmbH uses the collected data for various purposes:

- To provide and maintain the application
- To allow you to participate in interactive features of our application when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the application
- To detect, prevent and address technical issues



Unless otherwise specified in the privacy notice for the relevant service, we will keep your data for the minimum amount of time that is required to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (including as necessary for Hz to defend against legal claims). Once your data is no longer required, we will permanently delete it in accordance with applicable law.




We take appropriate security measures to protect your data against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personal data to hz employees who need to have that information in order to fulfil your request or supply our services.




The external sites linked to from the hz privacy policy are developed by people over whom hz may exercises no control. These other sites may place their own cookies on your mobile device, collect data or solicit personal information. Please refer to the privacy notice on each site for more information.



You are entitled to:

- Receive a copy of your personal data the we hold,
- Delete your personal data that we no longer have a lawful ground to use,

If you wish to make a complaint about how we have handled your personal data, you may contact us by email You may also do this, if you have any questions about this Privacy Policy.